Information We Collect About You
Upon registration and use of the website www.cleaning-phuket.com User Interface (either as a consumer or partner), certain data may be collected including, Name, Email, Password, Contact Phone Number, Address…, payment methods and order details in order for a user profile to be developed to further customize the user’s experience.
We may also collect device type and unique identifier when you use our Services. We use this information to provide you with the most up to date application version and features.
To allow us to serve your needs better, we may use “cookies” to store and sometimes track user information. A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer’s hard drive. Cookies can be disabled or controlled by setting your preference within your web browser.
How We Use Your Information
Our main goal in collecting information is to provide you with the best experience when using the Services. We use this information to monitor which features of the Services that are used most, to allow you to view your order history, view any promotions we may currently be running, and to determine which features we might be able to improve. We use the information collected so that we can provide you with the correct app version depending on your device type, for troubleshooting and in some cases marketing purposes.
The Company may use your Internet Protocol (IP) address to help diagnose potential problems with our computer server and to administer the Website. Your IP address is used to help identify you, and to gather broad demographic data. Your IP address contains no personal information about you.
When you use the website www.cleaning-phuket.com in order to complete your requested orders we may need to disclose certain information, including but not limited to the delivery address and contact details, to our third-party service providers. We will take all steps reasonably necessary to ensure that your data is treated securely and used only in accordance with our instructions and directions.
We will send you service-related announcements on occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance we might send you an email.
Based upon the personally identifiable information you provide us, we will send you a welcoming email and SMS message which we may use to verify your username, password, and mobile phone number. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We may communicate with you by email, telephone, or SMS.
If you have any problem with our service, Please contact our customer service by email at : firstname.lastname@example.org
Our Disclosure of Your Information
The Company may share aggregated information that includes non-identifying information and log data with third parties for industry analysis, demographic profiling and to deliver targeted advertising about other products and services.
We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to process payment, provide customer support, to host our job application form, to perform Website-related services, maintenance services, database management, web analytics and to improve the Website’s features or to assist us in analyzing how our Website and Service are used. These third parties will have access to your personal information solely to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Access to Personal Information
You have the right to view and amend your personal information by sending us an emailing us at email@example.com
We will retain your information for as long as your account is active. If you wish to cancel your account, contact us at firstname.lastname@example.org. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
The personally identifiable information we collect is securely stored within our database. However, as effective as encryption technology is, no security system is completely impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply won’t be intercepted while being transmitted to us over the Internet, and any information you transmit to the Company. We recommend that you not disclose your password to anyone.
We may update this privacy statement to reflect changes to our information practices. If we make any significant changes, we will notify you by email or sms. We encourage you to periodically review this page for the latest information on our privacy practices.
Important notice regarding the processing of data in connection with Google Analytics
This website uses Google Analytics, a web analysis service provided by Google Ireland Limited. If the body responsible for processing the data collected by this website is based outside the European Economic Area and Switzerland, then the processing of data associated with Google Analytics will be carried out by Google LLC (based in the USA). Google Ireland Limited and Google LLC are hereinafter referred to as “Google”.
Google Analytics uses “cookies”, which are text files placed on the visitor’s computer, to help the website analyze how users use the site. The information generated by the cookie (including the truncated IP address) about the use of the website is generally transmitted to and stored by Google.
Google Analytics is used exclusively with the “_anonymizeIp ()” extension on this website. The extension ensures anonymization of the IP address by truncation and thus excludes any direct personal reference. With this extension, Google truncates the IP address of visitors to this website who are located in a member state of the European Union or in another state that is party to the Agreement on the European Economic Area. The full IP address of the website visitor will only be transmitted to Google’s servers and truncated in the USA in exceptional situations. The IP address, which is provided by the browser of the website visitor using Google Analytics, will not be cross-referenced by Google with other Google data.
On behalf of the website operator, Google will use the collected information to evaluate the use of the website, compile reports on website activity and provide other website and internet related services to the website operator (Art. 6, 1. f, GDPR). The legitimate interest in the processing of data lies in the optimization of this website, the analysis of the use of the website and the adaptation of the content. The interest of the users is adequately protected by the pseudonymization of their data.
Google LLC has certified its compliance with the EU-US Data Protection Shield, offering a guarantee of compliance with European data protection laws. The data sent and coupled with the Google Analytics cookie e.g. user ID, advertising ID will be automatically deleted after 50 months. The deletion of data that have reached the retention period is carried out automatically once a month.
The website visitor can prevent the collection of data by Google Analytics by clicking on this link. An “opt-out cookie” will then be placed and will allow the visitor to the site not to be tracked during his navigation of the site.